Can I commission a felted piece if I live in the EU?

Yes, I’m happy to ship to the EU!
Here’s what to expect depending on where you place your order:

1. If you order directly from this website :

I currently don’t collect VAT at checkout.

For EU customers, your local customs office may charge:

• VAT (typically 20–25%)

• A customs handling fee

This especially applies to orders over €150, like Turbo Granny – they fall outside the EU’s simplified VAT system (IOSS), and VAT is very likely to be charged on delivery.
(Example: a recent Italy order over €150 was charged 22% VAT even though it was marked as original artwork.)

I use the correct customs code (HS 9703.90 – Original artwork) and include all documentation to help things go smoothly, but fees are ultimately up to your country’s customs system.

2. If you order through my Etsy shop:

Etsy collects VAT at checkout and uses the IOSS system, which usually means:

• No extra fees on delivery for orders under €150
• A smoother customs process overall

For orders over €150, Etsy’s IOSS doesn’t apply — so VAT and fees may still be charged by your local customs office, just like website orders.

If you’d prefer this method, I’m happy to set up a custom Etsy listing for your commission. Just ask!

Which should I choose?

You want...	Best Option
To avoid delivery fees (under €150)	Order via Etsy
A larger/custom piece (over €150)	Order directly via this website
A fandom commission or one-off idea	Either works — I’ll help you choose

Still unsure?

Just send me a message and I’ll help figure out the best option for you!